What's New
Every update, improvement, and fix — shipped fast.
v1.10.0June 2026
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Pipeline view replaces Leads — The main navigation now says 'Pipeline' instead of 'Leads' — same screen, clearer name that matches how you actually work your deals.
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Edit your name in Settings — A new 'Your Profile' section in Settings lets you update your personal name separately from your workspace name. Changes appear immediately across the app.
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Workspace ID visible everywhere — Your workspace ID (RCH-W-...) now appears in the sidebar, Settings, and a new Help page — making it faster to reference when contacting support.
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Follow-up scheduling confirmation — When you set or clear a follow-up date on a lead, you now get a clear toast confirmation with the scheduled date.
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Solo plan performance report — Team Reports now shows your own performance card if you're the only member in your workspace — no more blank screen on solo plans.
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Cleaner Add Lead form — The Add Lead form has been streamlined with resizable note fields and a more intuitive layout.
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More reliable file uploads — CSV and Excel (.xlsx) file uploads are now faster and more reliable. Legacy .xls files are no longer accepted — save as .xlsx for best results.
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New Help page — A dedicated Help page with your workspace ID and support email — one click to get help.
v1.9.0June 2026
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AI Topic Tags on every lead — Each lead now gets 2–4 keyword tags automatically extracted by AI from your notes — like 'cybersecurity', 'channel sales', or 'enterprise'. See them as chips on your lead detail screen.
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Faster, more accurate AI scoring — The AI scoring engine now extracts richer context from your notes, producing more precise scores and better next-action suggestions.
v1.8.0June 2026
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Change your email address with verification — Update your login email directly from Settings. A verification code confirms the change — no need to contact support.
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Login alerts from new devices — Get an email notification whenever someone signs into your account from a new device or location.
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Sign out all other sessions — One tap in Settings signs you out of every other device — useful if you shared your password or lost a phone.
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Smarter daily sales digest — Your morning digest now includes follow-ups due, hot leads, and top-priority actions. Growth and Team plans get per-rep breakdowns for managers.
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Cleaner activity timeline — Duplicate entries removed — your lead timeline now shows each event once, with clickable reference links.
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AI lead context summary — Each lead now shows a one-line AI-generated summary of where the deal stands — visible on lead cards and detail pages.
v1.7June 2026
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Smarter AI scoring — updates every hour based on your notes — AI now reads your sales notes and re-scores leads every hour. Write a note, and the score updates automatically. No more waiting for a daily run.
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Two-column lead detail page — Your lead detail page now uses the full screen — notes and timeline on the left, AI score and key details pinned on the right. Easier to work and reference at the same time.
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Re-Score button now matches automatic scoring — The manual Re-Score button now uses the same AI engine as the automatic hourly scoring — no more mismatched results.
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Cleaner lead list with better score colours — Lead cards now show company name first with accurate Hot/Warm/Cold colour dots.
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Fixed AI scoring showing incorrect activity data for new leads — New leads without any contact history are now scored correctly instead of showing inflated inactivity.
v1.3.0June 2026
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Real AI lead scoring with reasons — Every lead now gets an AI score (Hot, Warm, Cold) with a plain-English reason, so you know exactly who to call next. Re-scored automatically every hour based on your notes.
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Smarter lead cards — Cleaner, company-first lead cards so you instantly see which account you're working.
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Pipeline velocity insights — See your average time to close, won deals, and active leads at a glance.
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Business card & QR scanner — Add a lead in seconds by scanning a business card or QR code — no typing.
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Activity streaks — Stay motivated with a daily activity streak counter.
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Faster, more reliable app — A smoother, more stable experience across the whole app.
v1.6June 2026
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Simpler navigation — find what you need faster — Cleaner navbar with direct Log In and Start Free buttons. Everything you need is one click away.
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Easier signup — skip workspace setup and go straight to your dashboard — Company name and business type are now optional during onboarding. You can fill them in later from Settings.
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Choose your plan before signing up — Pick Solo, Growth, Team, or Business before creating your account — pricing is clear from day one.
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Pricing page buttons now take you straight to signup — No more forms — click 'Get Started' on any plan and go directly to the signup page with your plan pre-selected.
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Solo plan now includes 200 leads and 200 AI messages per month — Start with 200 leads on the Solo plan — upgrade anytime for unlimited.
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Payment receipts now show your unique reference number for easy support — Every payment generates a RCH-YYYY-NNNN reference number visible in your email receipt.
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Upgrade prompts now appear before you hit plan limits — Clear warnings at 90% and 100% usage so you're never surprised.
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Lead limit warnings show at 90% and 100% capacity on mobile — Yellow and red banners on your leads screen with a direct upgrade link.
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Payment confirmation page — After upgrading, you now see a detailed receipt with your reference number, plan, amount, and billing dates.
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Branded confirmation emails — Every payment triggers a Reachly-branded email with your reference number and plan details — your official Polar tax receipt arrives separately.
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Payment confirmation now shows full receipt with your unique reference number — After upgrading, the confirmation page displays your plan, amount, reference number, and next billing date.
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Subscription changes, reactivations, and refunds now handled automatically — Reactivate a canceled subscription, get a refund, or update your card — everything is handled instantly with email notifications.
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Fixed an issue where skipping workspace setup could show a blank page — Clicking 'Skip for now' during onboarding now takes you straight to your dashboard without any loading issues.
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Fixed the Business plan button not opening the contact page correctly — The Business plan button now opens the contact page as expected on both the signup and billing screens.
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Improved payment confirmation flow — plan now updates immediately after payment — After completing checkout, your plan upgrades instantly. No more waiting or refreshing needed.
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Fixed notes and call logs not saving from the mobile app — Notes and call activity entries now save reliably when added from lead detail on mobile.
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Sales reps can now see unassigned leads for pickup — New leads without an assigned rep are visible to all sales team members so no lead gets missed.
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Mobile-friendly navigation on the marketing site — Hamburger menu on smaller screens gives full access to all pages and signup.
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Social proof section on landing page — See how GCC sales teams use Reachly — stats, testimonials, and real use cases from Dubai, Abu Dhabi, and Sharjah.
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Privacy Policy link added to mobile Settings — Access the full Reachly Privacy Policy directly from your app settings.
v1.5.3May 2026
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Push notifications — Assigned reps receive instant push notifications when a lead changes stage — never miss a follow-up.
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Plan limit warnings — In-app banners warn at 90% and 100% lead usage with a direct upgrade link.
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Payment security — Polar webhook verification upgraded to cryptographic signature validation via @polar-sh/sdk.
v1.5.2May 2026
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Book a Demo button — Book a free 15-minute demo directly from the hero, nav, and pricing page — links to Calendly for instant scheduling.
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Blog expanded to 10 articles — reachly.live/blog now covers 10 GCC sales topics including real estate CRM, WhatsApp follow-up, insurance pipelines, and Arabic CRM software.
v1.5.1May 2026
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10 blog articles live — reachly.live/blog now has 10 long-form SEO articles covering CRM, WhatsApp sales, and lead management for GCC teams.
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/pricing page — Standalone pricing page now available at reachly.live/pricing.
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Security audit — Critical npm vulnerability resolved. Platform security improved.
v1.5May 2026
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In-app upgrade prompts — Lead limit warnings at 90% and 100%, with upgrade modal showing plan options and direct checkout links.
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Billing page improvements — Current plan highlighted in green, upgrade buttons link directly to Polar checkout — no extra steps.
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Product roadmap updated — Full Phase 1 (18 live features) and Phase 2 (18 coming features) now visible on the marketing site roadmap.
v1.4May 2026
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Live chat support — Chat with us directly from the dashboard or marketing site.
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Public status page — Real-time uptime at status.reachly.live.
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Guided onboarding flow — 3-step setup gets new users to their first lead in minutes.
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Product tour — 5-step interactive tour walks new users through every key feature.
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Lifecycle email system — Automated welcome, nudge, upgrade, and receipt emails.
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Role-based access — Managers and sales reps now see tailored views of the dashboard.
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AED currency formatting — Pipeline values now display correctly in AED for UAE teams.
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Admin revenue dashboard — MRR, ARR, and workspace analytics for internal monitoring.
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What's New page — See every available feature and the product roadmap inside your dashboard.
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3-touch cadence enforcement — New leads are limited to 3 WhatsApp messages before a call outcome is required. Prevents over-messaging.
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Follow-up Due action list — Dedicated tab shows every lead needing follow-up today — cadence-exhausted and overdue scheduled follow-ups.
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AI score badge on leads table — Hot / Warm / Cold score now visible directly in the leads list without opening each lead.
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WhatsApp cadence dots on leads table — 3-dot progress indicator per lead shows how many messages have been sent at a glance.
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Clickable column sorting — Sort leads by name, score, follow-ups, deal value, or last contact by clicking any column header.
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Team Reports 'View Leads' filter — Clicking 'View Leads' on a rep now correctly filters the leads table to that rep's assigned leads.
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Feature request form — Request features directly from the What's New page — name, description, and email captured and sent to the team.
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AI Score tooltip on leads table — Hover over any Hot/Warm/Cold badge to see the numeric score and what it means.
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AI Scoring explainer on dashboard — Owners can now expand a panel on the home screen explaining exactly how the 0–100 score is calculated.
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LinkedIn & CRM upload support note — Upload page now explicitly calls out LinkedIn exports and social media contact lists as supported sources.
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Billing page hidden from sales reps — Sales reps no longer see the Billing link in the sidebar and are redirected if they navigate there directly.
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Team Reports Recent Activity feed — Fixed a foreign key join issue causing the activity feed to show empty for all workspaces.
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Team Members skeleton loader — Team page now shows a pulsing skeleton grid while loading instead of a spinner.
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Leads to Score — all scored state — When all leads are scored, the stat card now shows 'All scored ✓' in green instead of 0.
v1.3May 2026
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Onboarding flow — Guided setup gets new users to their first lead in minutes.
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Live chat support — Chat with us directly from inside the dashboard.
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Status page — Real-time uptime at status.reachly.live.
v1.2May 2026
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Arabic RTL support — Full right-to-left interface for Arabic-speaking users.
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CSV import with column mapping — Import thousands of leads in seconds with smart field detection.
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AI scoring engine — Leads now scored automatically based on engagement signals.
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Team Reports — AI usage per rep, leaderboard, and activity feed for managers.
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Leaderboard — See top performing reps ranked by deals contacted and closed.
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Activity feed — Real-time log of all team actions across the workspace.
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Log Call modal — Track every call made to a lead with notes and outcome.
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Notes log — Add and view notes on any lead with full history.
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Stage change tracking — Every pipeline stage change is logged to the activity timeline.
v1.1April 2026
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Lead Detail page — Full activity timeline, notes, call logs, and stage history per lead.
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6-stage pipeline — Lead, Contacted, Qualified, Proposal, Won, Lost.
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WhatsApp cadence tracking — Track every message sent per lead automatically.
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Role-based access — Managers and sales reps see different views of the same data.
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Onboarding checklist — Step-by-step checklist guides new users through first setup.
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Pipeline funnel chart — Visual funnel shows deal distribution across all stages.
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Workspace settings — Configure currency, timezone, and workspace preferences.
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Loading skeletons — Smooth loading states across all dashboard pages.
v1.0March 2026
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Public launch — Reachly is live. AI-powered WhatsApp sales follow-up for GCC teams.
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Mobile app — Android app on Google Play (iOS coming soon).
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Billing & plans — Solo, Growth, Team, and Business plans with annual discount.