What's New
Every update, improvement, and fix — shipped fast.
v1.15.0August 2026
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Universal B2B Deal Signals Framework v1.0 — Every lead score is now powered by 10 universal B2B buying signals — meeting held, decision maker engaged, budget confirmed, next step agreed, and more. Reachly maps every deal against the full framework and shows exactly which signals are present (green checkmarks) and which are missing (grey squares) — so you know what to do next to move the deal forward.
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WHY HOT/WARM/COLD signals card — A new collapsible signals card appears on every lead showing which of the 10 HOT signals are present and which are missing. Green checkmarks for present signals. Grey squares for missing ones. Collapsed by default — expand to see the full breakdown.
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AI Score Trend — Every lead now shows whether its score is rising, falling, or stable — calculated from the last 5 intelligence snapshots. See deal momentum at a glance without opening the full history.
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Sentiment Trend Detection — Reachly now detects the emotional tone of your prospect across all logged interactions — positive, neutral, evasive, or negative. Updated automatically on every activity save.
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Competitor Mention Detection — Reachly automatically detects when a competitor is mentioned in your notes and flags it on the lead. Context-aware — excludes false positives like day-of-week references.
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Lead Detail Page — complete redesign — The lead detail page has been rebuilt from the ground up. A 3-zone horizontal header shows Contact, Company Intelligence, and Deal info in one view. AI Intelligence takes the dominant 65% left column. Activity timeline and logging occupy the right 35% sticky rail. Everything you need to work a deal is visible without scrolling.
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Activity Timeline — grouped by touch point type — The activity timeline now groups interactions by type — calls, WhatsApp, email, meetings — shown as horizontal pills. Click any group to expand. Newest first. Fixed-height scrollable box with scroll-fade indicator.
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Refresh All — score + deal summary in one tap — The Refresh All button now fires AI scoring and deal summary together as a fast path (2 credits), with company intelligence running in the background. One tap updates everything.
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REF copies full shareable lead URL — Clicking the REF number on any pipeline card now copies the full lead URL (app.reachly.live/leads/...) to your clipboard — ready to share with your team instantly. Tooltip confirms the action.
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Scoring Prompt v2.0 — engagement-quality scoring — The AI scoring engine has been rebuilt. Scores are now based exclusively on engagement quality — never on time elapsed. A prospect taking a few days to reply is normal B2B behaviour and is never penalised. Meeting held, deck shared, or demo given counts as a strong HOT signal regardless of when it happened.
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Country blocking — PK, IN, BD — Cloudflare WAF rules now block access from Pakistan, India, and Bangladesh to protect platform integrity.
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Intelligence snapshots audit trail — Every AI scoring event now saves a full snapshot — score, reason, next action, signals, and deal context — creating a complete audit trail of how each lead's score evolved over time.
v1.14.0August 2026
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AI Pipeline Intelligence — Phase 2 — Every note, call, or activity you log now triggers an instant AI rescore — no manual refresh needed. Score, recommended next step, and deal intelligence all update automatically the moment you save.
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Deal Intelligence card — A new Deal Intelligence card appears on every lead, automatically maintaining a running narrative of the deal. It reads the full history and updates with every activity — so the AI always knows where things stand.
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AI Credit Grant System — Workspace owners can now receive bonus AI credits from the Reachly team when needed. A notification email confirms the top-up with a full breakdown of credits used and available.
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Voice Note — lead selector by AI score — When recording a voice note, leads are now grouped by HOT, WARM, and COLD — find the right lead instantly without scrolling through a flat list.
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Voice Note — Save as-is option — AI cleanup is now optional. Record your note and save it immediately without waiting for AI processing — useful when you need to log something fast.
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Activity Timeline — collapsed by default — The activity timeline now starts collapsed with touch point count pills (calls, notes, WhatsApp, meetings) so you see the summary at a glance and expand only what you need.
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Activity Timeline — delete any entry — Delete any activity from the timeline directly. A confirmation prevents accidental deletions.
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Login page redesigned — The login page now shows Reachly's value proposition alongside the sign-in form — AI Pipeline Intelligence, Voice Notes, and Deal Intelligence explained at a glance. Includes a link back to reachly.live.
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AI score not updating after note save — Fixed a race condition where the AI score appeared stale after logging a note. The score now updates in the same response as the note save — no refresh needed.
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Score badge colours (HOT/WARM/COLD) — Score badge colours now correctly reflect the lead's actual score — HOT shows red, WARM shows amber, COLD shows blue.
v1.13.0August 2026
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Note type tagging — Tag every note as a Call, Email, WhatsApp, Meeting, or Video interaction when you log it. Your activity timeline shows the right emoji for each type — instantly see how you have been engaging with a lead.
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Activity touch point summary — A quick count of every interaction type sits at the top of each lead's timeline — see at a glance how many calls, WhatsApp messages, emails, and meetings you have had, without scrolling.
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Unscored leads counter — The dashboard now shows how many leads have not been AI-scored yet, with an expandable list so you can see exactly which ones need attention.
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AI Assistant — WhatsApp and Email in one card — The message composer now combines WhatsApp and Email drafts in a single card with a tab switcher. Arabic support on both. One language selector, one professional tone — less tapping, faster sends.
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Context View — company intelligence as inline pills — Company intel (HQ, industry, headcount) now appears as pill badges directly on each pipeline card in Context View — no need to open a lead to see what the company does.
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Context View — smarter industry grouping — Industry labels in Context View are now normalised automatically — near-duplicate variants like Cybersecurity and Information Security collapse into one clean group name, so your pipeline groups stay consistent no matter how the AI worded it.
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AI Score View — all bands collapsed by default — Hot, Warm, and Cold bands in AI Score View now start collapsed for a cleaner pipeline view. Expand any band with one tap.
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Lead detail — contact info always visible — Phone, email, and website now appear in the lead header at all times — no scrolling to find contact details when you need to call or email quickly.
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Lead detail — notes collapsed by default — Notes start collapsed so the most important lead context is visible immediately. Expand to read the full note history.
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Pipeline — open leads in a new tab — Right-click any lead row in Score View, Context View, or Stage View to open it in a new tab — useful when working through a list without losing your place.
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Company Intelligence — more accurate and reliable — Company research now uses live web search instead of website scraping — more accurate results, especially for companies that block bots. Fields are never overwritten once populated.
v1.12.0August 2026
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Company Intelligence — Add a company website when creating a lead and Reachly's AI researches it automatically — industry, headcount, HQ location, and a one-line summary, ready before your first call.
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AI Deal Summary — One tap compresses every note on a lead into a clear 2-3 sentence summary — where the deal stands and what's next.
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Context View redesigned — Pipeline's Context View now groups leads by industry and shows company research and deal summary inline — no more clicking in and out of each lead.
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AI Messages renamed to AI Credits — Same monthly allowance, clearer name — now covers lead scoring, message generation, and company research in one pool. Usage shown with a live progress bar and breakdown by type.
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Pipeline tab renamed — "Stage View" is now "Pipeline View" for clarity.
v1.11.0August 2026
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Dashboard redesign — Completely redesigned home dashboard — cleaner layout, smarter data display.
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Activity streak tracker — See your consecutive days of sales activity right on the dashboard.
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Focus Here — AI surfaces your hottest lead automatically every day.
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Win rate & monthly progress — Win rate and monthly progress tracking added to the dashboard.
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Simplified Follow-ups & Notes — Follow-ups and notes due sections simplified — cleaner view, with a show more option on demand.
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Billing page redesigned — View your plan details, usage, and subscription status all in one place.
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Cancel plan from Billing — Cancel plan flow now available directly from the billing page.
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API rate limiting — API security hardened — rate limiting added across all endpoints.
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Security headers — Security headers added across the web dashboard and marketing site.
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Leads could not be deleted — Critical bug fix — deleting leads from the pipeline now works correctly.
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Bulk actions fixed — Bulk actions (assign, stage change) now work correctly.
v1.10.0August 2026
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Event Tracker — QR Lead Capture — Generate a unique QR code for your workspace. Scan it at conferences and events — every submission becomes a lead in your pipeline instantly, with automatic email notifications to you and the prospect.
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Contact form pre-fills your details — The in-app contact widget now automatically fills in your name and email, so you only need to type your message.
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AI message allowance updated — Your plan's monthly AI message allowance is now 50 per user.
v1.9.0August 2026
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Daily Sales Briefing Email — Every morning at 9 AM, get a personalised email showing overdue follow-ups, leads due today, deals going cold, and stuck pipeline deals. Managers on Growth and Team plans also see a full team summary.
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Smart Follow-Up Alerts (mobile) — Push notifications at 9 AM and 2 PM — but only when you actually have leads that need action. Tap to open your follow-up list instantly.
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Company name now required — Adding a lead now requires a company name, so every lead in your pipeline has the context your team needs.
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Clearer example text — Form fields across the web dashboard and mobile app now show real examples (e.g. 'Ahmed Al-Mansouri') instead of generic placeholders.
v1.8.0July 2026
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Features page — Comprehensive AI-first feature showcase at reachly.live/features/ — see every feature Reachly offers in one place.
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Product Roadmap page — Full transparency at reachly.live/roadmap/ — see what we have shipped and what we are building next.
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Contact support widget — Instant message form on every page — send us a message and we reply within hours. No login required.
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Homepage redesign — Roadmap teaser replaces the long feature list — cleaner layout, faster loading, and direct links to Features and Roadmap pages.
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FAQ expanded to 10 questions — Added questions about setup difficulty, CRM migration, Arabic support, and data security.
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Simpler pricing — Monthly pricing only — no confusing annual toggle. What you see is what you pay.
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Wide screen layout fixes — Floating elements now properly aligned on wide screens and zoomed-out views.
v1.7.0July 2026
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Unified activity timeline — All notes, calls, stage changes, and AI score updates now appear in a single timeline per lead — newest first. No more switching between tabs.
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Voice note in call log — Attach a voice note directly when logging a call outcome — capture context instantly without typing.
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One-tap AI re-scoring from dashboard — The AI re-scoring alert now shows exactly which leads need attention with a single tap to re-score all at once.
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Pipeline By AI Score now collapsed by default — Hot, Warm, and Cold sections start collapsed for a cleaner view — tap any section to expand.
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Recent activity capped at 5 on dashboard — Dashboard now shows your 5 most recent lead interactions with a View All link — faster to load, easier to scan.
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AI message context header — When generating an AI message, you now see the lead name, company, last contact date, and current stage — so the AI has full context before generating.
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Lead source picker in Edit Lead — Choose from LinkedIn, WhatsApp, Referral, Cold Call, Email, Event, Website, or Other when editing a lead.
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Team upgrade CTA on mobile — The locked Team section now shows a direct Upgrade to Growth button instead of an email instruction.
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AI Messages stat now matches Plan Usage — The AI Messages tile on the Performance screen was showing 0 — now synced with the correct usage counter.
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Business name pre-populated in Profile settings — Your workspace name now loads automatically in the Business Name field — no more blank field on first open.
v1.6.0July 2026
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Daily founder briefing email — Receive a full business summary every morning at 8AM — revenue, new signups, churn risk, SEO keyword positions, and blog status.
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Instant cancellation alerts — When a paying customer cancels, you receive an instant email with their details and revenue impact.
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Founder Dashboard — A new admin panel tab with live business metrics, MRR trend chart, and clickable workspace management.
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Sticky columns in Workspaces table — Name and email stay visible while scrolling horizontally — action buttons always accessible on the right.
v1.5.0July 2026
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Billing & Plans dashboard — See your current plan, compare all features side by side, and manage your subscription — all in one place.
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Bulk actions on leads — Select multiple leads and assign, change stage, delete, or export to CSV in one click. Up to 100 leads at a time.
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Plan-based feature access — Features now unlock based on your plan — upgrade to access team management, advanced reports, and more.
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Login history — See every login to your account — device, location, and time — so you always know who's accessing your workspace.
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Configurable session timeout — Choose how long you stay logged in before automatic sign-out — from 15 minutes to 8 hours.
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Require verification code on every login — Add an extra layer of security — your team gets a one-time code by email each time they sign in.
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Transfer workspace ownership — Hand over your workspace to another team member with a secure email confirmation flow.
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Smarter team management — Rename, deactivate, and reactivate team members directly from Settings. Deactivated members lose access instantly.
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Weekend exclusion for follow-up reminders — Choose whether weekends count toward your follow-up due dates — perfect for teams that don't work Saturdays and Sundays.
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Fixed setup screen reappearing after completing onboarding — Onboarding no longer restarts unexpectedly when refreshing the page.
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Fixed dashboard sections disappearing when empty — Follow-ups Due and Notes Due now show a helpful empty state instead of vanishing.
v1.4.6June 2026
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Pipeline view replaces Leads — The main navigation now says 'Pipeline' instead of 'Leads' — same screen, clearer name that matches how you actually work your deals.
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Edit your name in Settings — A new 'Your Profile' section in Settings lets you update your personal name separately from your workspace name. Changes appear immediately across the app.
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Workspace ID visible everywhere — Your workspace ID (RCH-W-...) now appears in the sidebar, Settings, and a new Help page — making it faster to reference when contacting support.
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Follow-up scheduling confirmation — When you set or clear a follow-up date on a lead, you now get a clear toast confirmation with the scheduled date.
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Solo plan performance report — Team Reports now shows your own performance card if you're the only member in your workspace — no more blank screen on solo plans.
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Cleaner Add Lead form — The Add Lead form has been streamlined with resizable note fields and a more intuitive layout.
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More reliable file uploads — CSV and Excel (.xlsx) file uploads are now faster and more reliable. Legacy .xls files are no longer accepted — save as .xlsx for best results.
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New Help page — A dedicated Help page with your workspace ID and support email — one click to get help.
v1.4.5June 2026
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AI Topic Tags on every lead — Each lead now gets 2–4 keyword tags automatically extracted by AI from your notes — like 'cybersecurity', 'channel sales', or 'enterprise'. See them as chips on your lead detail screen.
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Faster, more accurate AI scoring — The AI scoring engine now extracts richer context from your notes, producing more precise scores and better next-action suggestions.
v1.4.4June 2026
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Change your email address with verification — Update your login email directly from Settings. A verification code confirms the change — no need to contact support.
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Login alerts from new devices — Get an email notification whenever someone signs into your account from a new device or location.
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Sign out all other sessions — One tap in Settings signs you out of every other device — useful if you shared your password or lost a phone.
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Smarter daily sales digest — Your morning digest now includes follow-ups due, hot leads, and top-priority actions. Growth and Team plans get per-rep breakdowns for managers.
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Cleaner activity timeline — Duplicate entries removed — your lead timeline now shows each event once, with clickable reference links.
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AI lead context summary — Each lead now shows a one-line AI-generated summary of where the deal stands — visible on lead cards and detail pages.
v1.4.3June 2026
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Smarter AI scoring — updates every hour based on your notes — AI now reads your sales notes and re-scores leads every hour. Write a note, and the score updates automatically. No more waiting for a daily run.
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Two-column lead detail page — Your lead detail page now uses the full screen — notes and timeline on the left, AI score and key details pinned on the right. Easier to work and reference at the same time.
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Re-Score button now matches automatic scoring — The manual Re-Score button now uses the same AI engine as the automatic hourly scoring — no more mismatched results.
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Cleaner lead list with better score colours — Lead cards now show company name first with accurate Hot/Warm/Cold colour dots.
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Fixed AI scoring showing incorrect activity data for new leads — New leads without any contact history are now scored correctly instead of showing inflated inactivity.
v1.4.2June 2026
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Real AI lead scoring with reasons — Every lead now gets an AI score (Hot, Warm, Cold) with a plain-English reason, so you know exactly who to call next. Re-scored automatically every hour based on your notes.
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Smarter lead cards — Cleaner, company-first lead cards so you instantly see which account you're working.
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Pipeline velocity insights — See your average time to close, won deals, and active leads at a glance.
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Business card & QR scanner — Add a lead in seconds by scanning a business card or QR code — no typing.
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Activity streaks — Stay motivated with a daily activity streak counter.
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Faster, more reliable app — A smoother, more stable experience across the whole app.
v1.4.1June 2026
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Simpler navigation — find what you need faster — Cleaner navbar with direct Log In and Start Free buttons. Everything you need is one click away.
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Easier signup — skip workspace setup and go straight to your dashboard — Company name and business type are now optional during onboarding. You can fill them in later from Settings.
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Choose your plan before signing up — Pick Solo, Growth, Team, or Business before creating your account — pricing is clear from day one.
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Pricing page buttons now take you straight to signup — No more forms — click 'Get Started' on any plan and go directly to the signup page with your plan pre-selected.
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Solo plan now includes 200 leads and 200 AI messages per month — Start with 200 leads on the Solo plan — upgrade anytime for unlimited.
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Payment receipts now show your unique reference number for easy support — Every payment generates a RCH-YYYY-NNNN reference number visible in your email receipt.
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Upgrade prompts now appear before you hit plan limits — Clear warnings at 90% and 100% usage so you're never surprised.
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Lead limit warnings show at 90% and 100% capacity on mobile — Yellow and red banners on your leads screen with a direct upgrade link.
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Payment confirmation page — After upgrading, you now see a detailed receipt with your reference number, plan, amount, and billing dates.
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Branded confirmation emails — Every payment triggers a Reachly-branded email with your reference number and plan details — your official Polar tax receipt arrives separately.
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Payment confirmation now shows full receipt with your unique reference number — After upgrading, the confirmation page displays your plan, amount, reference number, and next billing date.
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Subscription changes, reactivations, and refunds now handled automatically — Reactivate a canceled subscription, get a refund, or update your card — everything is handled instantly with email notifications.
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Fixed an issue where skipping workspace setup could show a blank page — Clicking 'Skip for now' during onboarding now takes you straight to your dashboard without any loading issues.
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Fixed the Business plan button not opening the contact page correctly — The Business plan button now opens the contact page as expected on both the signup and billing screens.
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Improved payment confirmation flow — plan now updates immediately after payment — After completing checkout, your plan upgrades instantly. No more waiting or refreshing needed.
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Fixed notes and call logs not saving from the mobile app — Notes and call activity entries now save reliably when added from lead detail on mobile.
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Sales reps can now see unassigned leads for pickup — New leads without an assigned rep are visible to all sales team members so no lead gets missed.
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Mobile-friendly navigation on the marketing site — Hamburger menu on smaller screens gives full access to all pages and signup.
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Social proof section on landing page — See how GCC sales teams use Reachly — stats, testimonials, and real use cases from Dubai, Abu Dhabi, and Sharjah.
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Privacy Policy link added to mobile Settings — Access the full Reachly Privacy Policy directly from your app settings.
v1.4.0May 2026
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Push notifications — Assigned reps receive instant push notifications when a lead changes stage — never miss a follow-up.
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Plan limit warnings — In-app banners warn at 90% and 100% lead usage with a direct upgrade link.
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Payment security — Polar webhook verification upgraded to cryptographic signature validation via @polar-sh/sdk.
v1.3.6May 2026
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Book a Demo button — Book a free 15-minute demo directly from the hero, nav, and pricing page — links to Calendly for instant scheduling.
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Blog expanded to 10 articles — reachly.live/blog now covers 10 GCC sales topics including real estate CRM, WhatsApp follow-up, insurance pipelines, and Arabic CRM software.
v1.3.5May 2026
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10 blog articles live — reachly.live/blog now has 10 long-form SEO articles covering CRM, WhatsApp sales, and lead management for GCC teams.
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/pricing page — Standalone pricing page now available at reachly.live/pricing.
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Security audit — Critical npm vulnerability resolved. Platform security improved.
v1.3.4May 2026
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In-app upgrade prompts — Lead limit warnings at 90% and 100%, with upgrade modal showing plan options and direct checkout links.
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Billing page improvements — Current plan highlighted in green, upgrade buttons link directly to Polar checkout — no extra steps.
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Product roadmap updated — Full Phase 1 (18 live features) and Phase 2 (18 coming features) now visible on the marketing site roadmap.
v1.3.3May 2026
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Live chat support — Chat with us directly from the dashboard or marketing site.
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Public status page — Real-time uptime at status.reachly.live.
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Guided onboarding flow — 3-step setup gets new users to their first lead in minutes.
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Product tour — 5-step interactive tour walks new users through every key feature.
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Lifecycle email system — Automated welcome, nudge, upgrade, and receipt emails.
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Role-based access — Managers and sales reps now see tailored views of the dashboard.
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AED currency formatting — Pipeline values now display correctly in AED for UAE teams.
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Admin revenue dashboard — MRR, ARR, and workspace analytics for internal monitoring.
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What's New page — See every available feature and the product roadmap inside your dashboard.
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3-touch cadence enforcement — New leads are limited to 3 WhatsApp messages before a call outcome is required. Prevents over-messaging.
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Follow-up Due action list — Dedicated tab shows every lead needing follow-up today — cadence-exhausted and overdue scheduled follow-ups.
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AI score badge on leads table — Hot / Warm / Cold score now visible directly in the leads list without opening each lead.
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WhatsApp cadence dots on leads table — 3-dot progress indicator per lead shows how many messages have been sent at a glance.
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Clickable column sorting — Sort leads by name, score, follow-ups, deal value, or last contact by clicking any column header.
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Team Reports 'View Leads' filter — Clicking 'View Leads' on a rep now correctly filters the leads table to that rep's assigned leads.
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Feature request form — Request features directly from the What's New page — name, description, and email captured and sent to the team.
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AI Score tooltip on leads table — Hover over any Hot/Warm/Cold badge to see the numeric score and what it means.
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AI Scoring explainer on dashboard — Owners can now expand a panel on the home screen explaining exactly how the 0–100 score is calculated.
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LinkedIn & CRM upload support note — Upload page now explicitly calls out LinkedIn exports and social media contact lists as supported sources.
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Billing page hidden from sales reps — Sales reps no longer see the Billing link in the sidebar and are redirected if they navigate there directly.
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Team Reports Recent Activity feed — Fixed a foreign key join issue causing the activity feed to show empty for all workspaces.
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Team Members skeleton loader — Team page now shows a pulsing skeleton grid while loading instead of a spinner.
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Leads to Score — all scored state — When all leads are scored, the stat card now shows 'All scored ✓' in green instead of 0.
v1.3.2May 2026
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Onboarding flow — Guided setup gets new users to their first lead in minutes.
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Live chat support — Chat with us directly from inside the dashboard.
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Status page — Real-time uptime at status.reachly.live.
v1.2May 2026
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Arabic RTL support — Full right-to-left interface for Arabic-speaking users.
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CSV import with column mapping — Import thousands of leads in seconds with smart field detection.
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AI scoring engine — Leads now scored automatically based on engagement signals.
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Team Reports — AI usage per rep, leaderboard, and activity feed for managers.
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Leaderboard — See top performing reps ranked by deals contacted and closed.
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Activity feed — Real-time log of all team actions across the workspace.
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Log Call modal — Track every call made to a lead with notes and outcome.
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Notes log — Add and view notes on any lead with full history.
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Stage change tracking — Every pipeline stage change is logged to the activity timeline.
v1.1April 2026
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Lead Detail page — Full activity timeline, notes, call logs, and stage history per lead.
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7-stage pipeline — Lead, Contacted, Qualified, Proposal, Nurture, Won, Lost.
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WhatsApp cadence tracking — Track every message sent per lead automatically.
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Role-based access — Managers and sales reps see different views of the same data.
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Onboarding checklist — Step-by-step checklist guides new users through first setup.
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Pipeline funnel chart — Visual funnel shows deal distribution across all stages.
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Workspace settings — Configure currency, timezone, and workspace preferences.
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Loading skeletons — Smooth loading states across all dashboard pages.
v1.0March 2026
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Public launch — Reachly is live. AI-powered WhatsApp sales follow-up for GCC teams.
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Mobile app — Android app on Google Play (iOS coming soon).
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Billing & plans — Solo, Growth, Team, and Business plans with annual discount.